Troubleshooting
Environment Not Hibernating
Hibernation of your application cluster is not enabled by default. If you change this setting, you will need to Save and Redeploy
your environment for hibernation to become active. Even if you aren’t accessing your website, it can occasionally be found by others, causing it to wake from hibernation:
- Simplified vanity domains can occasionally be found by bots scanning for active webpages for indexing. Consider maintaining the auto-generated domain, or create more complex combinations to reduce instances of stray indexing by bots.
- Custom domains may have existing traffic patterns, such as being regularly crawled or indexed by bots. Laravel Cloud blocks many such instances, but it is not always possible to differentiate regular requests from automated ones.
- Links posted into common messaging applications like Slack, can automatically “visit” your site in order to access thumbnails and other metadata about your site.
- Applications that utilize websockets may delay hibernation timers.
Certain databases that support hibernation, such as Postgres, needs to be configured separately. As with your app cluster, making changes to hibernation settings will require a Save and Redeploy
to take effect.
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