Laravel Cloud Terms of Service

Welcome to Laravel Cloud. Please read these Terms of Service (collectively with Laravel's Privacy Policy and DMCA Copyright Policy, the "Terms of Service") fully and carefully before using Laravel Cloud and the related websites, domains, services, features, documentation, content and applications (the "Service(s)") offered by Laravel Holdings Inc. ("Laravel", "we", "us" or "our") or others via the Services. These Terms of Service set forth the legally binding terms and conditions for your use of the Services.

These TERMS OF SERVICE contains a mandatory arbitration and class action/jury trial waiver provision that requires the use of arbitration to resolve disputes, rather than jury trials or class actions.

Acceptance of Terms of Service.
1. BY USING OR ACCESSING ANY OF THE SERVICES IN ANY MANNER (INCLUDING, WITHOUT LIMITATION REGISTERING AN ACCOUNT FOR THE SERVICES, OR CREATING AN ACCOUNT AND CLICKING "CONTINUE", YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND UNCONDITIONALLY AGREE, ON BEHALF OF YOURSELF AND ANY ENTITY THAT YOU REPRESENT, INCLUDING ALL OTHERS WHO USE THE SERVICES UNDER YOUR ACCOUNT (COLLECTIVELY, "YOU" or "YOUR"), TO BE BOUND BY AND A PARTY TO THE TERMS AND CONDITIONS HEREIN. PROVISION OF THE SERVICES IS CONDITIONED ON, AND YOUR USE OF ANY SERVICE SHALL CONSTITUTE, YOUR ASSENT TO THESE TERMS OF SERVICE TO THE EXCLUSION OF ALL OTHER TERMS. IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL OF THESE TERMS OF SERVICE, YOU HAVE NO RIGHT TO USE THE SERVICES.
2. These Terms of Service apply to all visitors on the Services and all purchasers of subscriptions to the Services; unless we have executed a separate written agreement with you governing the same subject matter herein (the "Separate Agreement"), in which case such Separate Agreement shall apply to such subject matter; and provided that (i) your use of certain third-party Services requires acceptance of additional terms as presented through the Services, and (ii) any software we provide exclusively under open-source licenses are not covered by these Terms of Service.
3. Other operating rules, policies and procedures may be published from time to time on the Services by us, each of which is incorporated by reference and each of which may be updated from time to time without notice to you.
4. Certain of the Services may be subject to additional terms and conditions specified by us from time to time; your use of such Services is subject to those additional terms and conditions, which are incorporated into these Terms of Service by this reference.
Eligibility. If you are using the Services as an employee, contractor, or agent of a corporation, partnership, or similar entity, then you must be authorized to sign for and bind such entity to accept these Terms of Service, and you represent and warrant that you have the authority to do so. You represent and warrant that you are at least 18 years of age. If you are under the age of 18, you may not, under any circumstances or for any reason, use the Services. We may, in our sole discretion, refuse to offer the Services to any person or entity and change our eligibility criteria at any time. You are solely responsible for ensuring that these Terms of Service are consistent with all laws, rules and regulations applicable to you and the right to access the Services is revoked where these Terms of Service or use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule or regulation. Further, the Services are offered only for your use, and not for the use of or benefit of any third party. You may not use the Services if you are the subject of U.S. sanctions or sanctions consistent with U.S. law imposed by the government of the country where you are using the Services.
Registration. To sign up for or use certain features of the Services, you may be required to register for an account on the Services (an "Account"). You must provide accurate and complete information when requested and keep your Account information updated. You shall not: (i) select or use as a username a name of another person with the intent to impersonate that person, (ii) use as a username a name subject to any rights of a person other than you without appropriate authorization, or (iii) use, as a username, a name that is otherwise offensive, vulgar or obscene. You are solely responsible for the activity that occurs on your Account, and for keeping your Account username and password confidential and secure. You may never use another person's user account or registration information for the Services. Each user must have unique login credentials that must not be shared by multiple users. You must notify us immediately of any change in your eligibility to use the Services (including any changes to or revocation of any licenses from state authorities), breach of security or unauthorized use of your Account. You should never publish, distribute or post login information for your Account. You shall have the ability to delete your Account, either directly or through a request made to one of our employees or affiliates.
Content and Licenses.
1. Definition. For purposes of these Terms of Service, the term "Content" includes, without limitation, information, data, text, photographs, videos, audio clips, written posts and comments, software, code, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on or through the Services. For the purposes of these Terms of Service, "Content" also includes all User Content (as defined below).
2. User Content. All Content added, created, uploaded, submitted, transmitted, distributed, or posted to or stored (collectively, "submit") on or in connection with the Services by users (collectively "User Content"), whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such User Content. You acknowledge that all Content, including User Content, accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any Content you access on or through the Services is or will continue to be accurate.
3. Notices and Restrictions. The Services may contain Content provided by us, our partners or other users and such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Services.
4. Use License.
  1. Services Use License. Subject to your compliance with these Terms of Service, during the period for which you are expressly authorized by us to use the applicable Services, and you are granted a personal, non-sublicensable, non-exclusive, non-transferable, limited license, to use the Services (only as a SaaS solution hosted by Laravel) solely for your internal business or personal purposes, in accordance with the documentation provided by us and consistent with the service plan selected in your Account (or in an applicable order form approved by Laravel) and any capacity and usage restrictions stated by us. Any rights not expressly granted herein are reserved and no license or right to use any trademark of Laravel or any third-party is granted to you in connection with the Services. Laravel shall own and retain all rights, title and interest in and to (a) the Services, and all improvements, modifications, and derivatives thereto, and (b) all intellectual property rights related to any of the foregoing.
  2. Website Use License. Subject to your compliance with these Terms of Service, we grant each user of the Services a worldwide, revocable, non-exclusive, non-sublicensable and non-transferable license to access and make personal and non-commercial use of our websites relating to the Services solely for purposes of using the Services as authorized herein. Use, reproduction, modification, distribution or storage of any Content on our websites or other Services for any purpose other than purposes of using the Services as authorized herein is expressly prohibited without prior written permission from us. You shall not sell, license, rent, or otherwise use or exploit any Content that you do not own for commercial use or in any way that violates any third party right. All rights not expressly granted to you in these Terms of Service reserved and retained by us or our licensors, suppliers, publishers, rightsholders, or other content providers.
5. Your Data. You shall own and retain all right, title and interest in and to your non-public Personal Data and Personal Information (as defined by applicable law) provided by you to us to enable the provision of the Services and that you upload to the Services (collectively, "Your Data"). We may use and disclose Your Data solely to exercise our rights and obligations under and otherwise perform these Terms of Service, to provide the Services to you, to comply with applicable law, and for security to protect the Services and third parties from fraud, illegal activities, abuse, malware, malicious files or content, viruses and the like. We will not otherwise sell, disclose, or share Your Data (or any part or product thereof) to or with anyone else. To the extent that Your Data is subject to any applicable data protection or privacy law, as defined in Laravel's Data Processing Addendum, and is processed and/or stored by us on your behalf in connection with the Services, you agree to the terms of Laravel's Data Processing Agreement.
6. User Content License Grant.
  1. License Grant to Your Code and Customer Solution Content. If you (a) elect to submit to us or to link our Services to any of your proprietary software code residing in your software repositories ("Your Code") in connection with your use of the Services, or (b) if you ask us to store electronic files for you (such as images, videos, text, audio, software and other data uploaded by you for object or persistent storage), or to store your database data for you in connection with your use of the Services, for us to provide back to you in connection with your use of the Services as part of your application or solutions ("Storage Data"), or (c) if you ask us to retain a backup of your data, for example for point in time or disaster recovery ("Backups"), or (d) if you ask us to generate logs regarding your solution, for example to capture detailed information about the execution of your application to help your developers identify, diagnose and resolve issues therein ("Logs", and together with Your Code, Storage Data, and Backups, the "Customer Solution Content"), you hereby do and shall grant us a worldwide, non-exclusive, royalty-free, fully paid, license to access, use, process and exercise rights in Customer Solution Content solely as necessary in connection with the performance of this Agreement and any order forms between us, and to provide the Services to you during the applicable subscription license term and a reasonable wind down period thereafter. Nothing in this Agreement transfers any rights of ownership in or to Customer Solution Content.
  2. License Grant to Other User Content. If you submit any User Content on or through the Services (such as reviews, public forum comments, suggestions, Services feedback, etc.), other than Customer Solution Content, you hereby do and shall grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable and transferable license to use, edit, modify, truncate, aggregate, reproduce, distribute, prepare derivative works of, display, publish, publicly perform, and otherwise fully exploit the User Content in connection with our websites, the Services and our (and our successors' and assigns') businesses, including without limitation for promoting and redistributing part or all of our websites or the Services (and derivative works thereof) in any media formats and through any media channels (including, without limitation, third party websites and feeds), and including after your termination of your Account or the Services; provided that the foregoing shall not apply to Your Data (which is covered under Section 4(e) above) or to any Customer Solution Content (which is covered under Section 4(f)(i) above). You also hereby do and shall grant each user of our websites and/or the Services a non-exclusive, perpetual license to access such User Content, other than Customer Solution Content, through our websites and/or the Services, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such User Content, and including after your termination of your Account or the Services. For clarity, the foregoing license grants to us and our users does not affect your other ownership or license rights in Customer Solution Content or your other User Content, including the right to grant additional licenses to Customer Solution Content and your User Content, unless otherwise agreed in writing. You represent and warrant that you have all rights to grant such licenses to us without infringement or violation of any third-party rights, including without limitation, any privacy rights, publicity rights, copyrights, trademarks, contract rights, or any other intellectual property or proprietary rights. You agree that we may remove or disable User Content on the Services at any time for any reason (including, but not limited to, upon receipt of claims or allegations from third-parties or authorities relating to User Content), or for no reason at all; and if you may contact us about our decision at [email protected] to discuss any options you may have to request another review.
7. Trademark License. During the term of these Terms of Service, you grant us a non-exclusive, worldwide, royalty-free, fully paid up license to use and reproduce your trademarks, tradenames and logos in our marketing materials and website(s) and to indicate that you are a Laravel customer. We will abide by any written trademark usage guidelines provided by you. All goodwill arising out of the use of your trademarks, tradenames and logos shall inure to your benefit.
8. Availability of Content. We do not guarantee that any Content will be made available on our websites or through the Services. We reserve the right to, but do not have any obligation to, (i) remove, edit or modify any Content in our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have violated these Terms of Service), or for no reason at all, and (ii) to remove or block any Content from the Services. We may establish general practices and limits concerning use of the Services, including without limitation the maximum period of time that data or other Content will be retained by the Services, the maximum storage space that will be allotted on Laravel's servers on your behalf, the maximum compute capacity provided for the execution of builds and functions, and the maximum network data transferred by the Services. You further acknowledge that we reserve the right to change these general practices and limits at any time, in our sole discretion.
9. Support. We may, but are not required to, provide you with commercially reasonable remote technical support services via our e-mail support system, during our normal business hours, in accordance with Laravel's Support Terms and Conditions. We do not offer technical support for your application specific issues such as application configuration, programming, web or mail server configuration, or any other similar issue. We do not provide technical support to customers of your applications. We reserve the right to access your Account to respond to your requests for technical support.
10. PCI Compliance. We are not a payment processor. To the extent that your User Content is subject to the Payment Card Industry Data Security Standards (PCI DSS), you acknowledge and agree that as between you and us, you are responsible for maintaining and monitoring compliance with PCI DSS requirements as prescribed by the PCI Security Standards Council as may be amended from time to time.
11. HIPPA and Sensitive Personal Data. You shall not use the Services to submit or host any Protected Health Information or information that is subject to the Health Insurance Portability and Accountability Act (HIPAA), any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, or biometric data for the purpose of uniquely identifying a natural person, data concerning health or a person's sex life or sexual orientation, data relating to criminal convictions and offenses, or any other sensitive personal data, unless you first obtain our prior written approval.
12. Security. We will implement and maintain what we determined in our sole discretion to be reasonable information security policies and processes (including technical, administrative and physical safeguards) that are designed to prevent unauthorized access to or use or disclosure of the Services or any of Your Data. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your information for improper purposes. You understand that internet technologies have the inherent potential for disclosure. You acknowledge that you are under no obligation to provide Your Data or other sensitive information in order to use the Service and that you provide any such information at your own risk. You shall configure your User Content, including any of your projects or deployments, such that the transmission, storage, or use in any way will not expose personal data or personal information without proper consent from individuals as determined by applicable law. You shall configure the Services in accordance with the documentation and properly implement encryption as set forth in the documentation. We implement regular backups of User Content; however, you shall also maintain your own backups of your User Content. We will have no liability to you for any unauthorized access or use of any of your User Content or any corruption, deletion, destruction or loss of any your User Content to the extent that is attributable, in whole or in part, to your misconfigurations or an insecurity in your website or project, malware or malicious content in your website, your User Content or project. If any actual or suspected security incident, vulnerabilities, violations of this Section, or issue related to the Services are identified, you shall immediately report it to [email protected].
13. Aggregated Usage Data. We shall have the right to collect and analyze data and other information relating to the provision, use and performance of various aspects of the Services and related systems and technologies, and we will be free (during and after the term hereof) to (i) use such information and data to improve and enhance the Services and for other development, diagnostic and corrective purposes in connection with the Services and other Laravel offerings, and (ii) disclose such data solely in aggregate or other de-identified form in connection with our business ("Aggregated, De-Identified Usage Data").
License Restrictions and Rules of Conduct.
1. As a condition to using the Services, you promise not to access or use the Services for any purpose that is prohibited by these Terms of Service. You are responsible for all of your and your users' activity in connection with the Services.
2. You shall not (and shall not permit any third party to) either (1) take any action or (2) upload, download, post, submit or otherwise distribute or facilitate distribution of any Content on or through the Service, including without limitation any User Content, that:
  1. infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity or violates any law or contractual duty (see our DMCA Copyright Policy);
  2. you know is false, misleading, untruthful or inaccurate;
  3. is unlawful, threatening, abusive, harassing, defamatory, libelous, hateful, deceptive, fraudulent, invasive of another's privacy, tortious, obscene, vulgar, pornographic, offensive, profane, contains or depicts nudity, contains or depicts sexual activity, or is otherwise inappropriate as determined by us in our sole discretion;
  4. constitutes unauthorized or unsolicited advertising, junk or bulk e-mail, clickbait, or the like;
  5. contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password or other information of ours or of any third party;
  6. fraudulently uses credit card numbers or other payment methods;
  7. impersonates any person or entity, including any of our employees or representatives; or
  8. includes anyone's identification documents or sensitive financial information.
3. You shall not: (i) take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our (or our third party providers') infrastructure, such as employing programs that consume excessive network capacity, CPU cycles or disk IO, (ii) interfere or attempt to interfere with the proper working of the Services, any activities conducted on the Services, or any other users use of the Services, (iii) bypass, circumvent or attempt to bypass or circumvent any measures we or others may use to secure or prevent or restrict access to the Services (or other accounts, computer systems or networks connected to the Services) or usage limitations relating thereto, (iv) run any form of auto-responder or "spam" on the Services or introduce software or automated agents or scripts into our website(s) in order to produce multiple accounts, generate automated searches, requests or queries, or to strip or mine content or data from our website(s), (v) use manual or automated software, devices, or other processes to "crawl" or "frame" or "spider" any page of our websites, (vi) harvest or scrape any Content from the Services, or use the Services for benchmarking (other than for internal evaluation purposes only), proxying, scraping, to create virtual private networks, or to create virtual private servers, (vii) access or use any of the Services to develop a product or service that competes with the Services or otherwise for competitive purposes, (viii) otherwise take any action in violation of our guidelines and policies, (ix) attempt to undermine the security or integrity of, or obtain unauthorized access to, our systems or Services, or those of our other users, (x) use the Services as a remote storage server or for the primary purpose of providing downloadable content, (xi) engage in any name-squatting within usernames, team names, deployment URLs or the like, or attempt to resell, barter, or trade names; or inactively hold names for future use, (x) remove any proprietary notices or labels from the Services or any third-party Content, (xi) use the Services in connection with cryptocurrency mining, or (xii) violate any applicable laws or regulations (including without limitation any data, privacy or export control laws) or infringe the rights of any third-party in connection with your use of or access to the Services.
4. You shall not (directly or indirectly): (i) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services (including without limitation any Content), except to the limited extent applicable laws specifically prohibit such restriction, (ii) modify, translate, or otherwise create derivative works of any part of the Services, (iii) copy, rent, lease, distribute, or otherwise transfer any of the Services or rights that you receive hereunder, or (iv) use the Services for timesharing or service bureau purposes or otherwise for the primary benefit of a third party. You shall abide by all applicable local, state, national and international laws and regulations; including, without limitation, all U.S. or other export and re-export restrictions that may apply to goods, software, technology, technical data, and services.
5. The final decision of whether an account is in violation of any of this Section 5 is at the sole discretion of Laravel. You agree that (i) repeated infringement of third-party intellectual property rights, and (ii) any other violation of these Terms of Service, by yourself or any person or entity acting under your Account will, in addition to any other remedies, result in termination of your access to the Services and removal (taking down) of all projects and deployments relating to your Account.
6. We also reserve the right, without obligation, to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of us, our users and the public.
7. To the maximum extent permitted by law, you shall not file any actions or proceedings or make any claims directly against any third-party supplier or licensor for components included in products and services branded and offered by Laravel; and you shall indemnify us against and hold us harmless from any breach of this obligation.
Third Party Services and Offerings.
1. Third Party Links. The Services may link to or permit you to access other websites, services or resources on the Internet, and other websites, services or resources may contain links to the Services. When you access third party resources on the Internet, you do so at your own risk. These other resources are not under our control, and you acknowledge that we are not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such link or API does not imply our endorsement or any association between us and their operators. You further acknowledge and agree that we shall not be responsible or liable, directly, or indirectly, and you shall hold us harmless from for any damage, liability or loss caused or alleged to be caused by or in connection with the use of or reliance on or otherwise in connection with any such content, goods or services available on or through any such website or resource.
2. Third Party Offerings on the Services. Third parties may market and sell products and services for sale or license in Services. If you purchase or license any of the add-on products or services offered by those businesses or individuals, you acknowledge and agree that you are purchasing or licensing such items directly from those third parties, not from us. We are not responsible for examining, evaluating, or verifying such products or services. We do not represent or warrant that any third-party product, service offerings or other content is accurate, complete, reliable, current, or error-free. We assume no responsibility or liability for such items, and you shall hold us harmless from the same. You should carefully review such third party's privacy statements and other conditions of sale or use. You acknowledge and agree that in connection with your purchase, license, access, use or download of third-party offerings or Content, we may collect information about your use of and access to the offering and related Content (including identifying you in connection with such information) and share it with such third party.
3. Third Party Offerings using the name Laravel. Many services and third parties use the name Laravel or variants of the same in connection with their products and services. We are not the owner or operator of all such companies, products or services; and we assume no liability for products or services that are not owned and operated by us. These Terms of Service only apply to products or services owned and operated by Laravel and offered by us under https://laravel.com/.
Payments and Billing.
1. Paid Services. Certain of our Services may be subject to payments now or in the future as indicated by us (the "Paid Services"). Please note that any payment terms presented to you in the process of using or signing up for a Paid Service, or otherwise provided to you by Laravel as set forth below, are deemed part of these Terms of Service. Payment is due upon invoicing. We reserve the right to change our fees and payment terms in our sole discretion; provided that, changes to fees will not take effect for you until the start of the next payment period. Your continued use of the Services after the price change becomes effective constitutes your agreement to pay the changed amount.
2. Billing.
  1. Payment Processor. We use a third-party payment processor (the "Payment Processor") to bill you through a payment account linked to your Account on the Services (your "Billing Account") for use of the Paid Services. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to these Terms of Service. We are not responsible for error by the Payment Processor. By choosing to use Paid Services, you agree to pay us, through the Payment Processor, all charges at the prices then in effect for any use of such Paid Services in accordance with the applicable payment terms and you authorize us, through the Payment Processor, to charge your chosen payment provider (your "Payment Method"). You agree to make payment using that selected Payment Method. We reserve the right to correct any errors or mistakes that it makes even if it has already requested or received payment.
  2. Taxes. Fees for Paid Services do not include taxes, levies, duties or similar governmental assessments of any nature (collectively, "Taxes"). You are responsible for paying all taxes associated with your purchases on the Services, including without limitation, all use or access of the Services by your Users. If we have the legal obligation to pay or collect Taxes for which you are responsible under this section, we will invoice you and you shall pay that amount unless you provide us with a valid tax exemption certificate authorized by the appropriate taxing authority. Taxes may not be deducted from payments to us, except as required by applicable law, in which case you shall increase the amount payable as necessary so that, after making all required deductions and withholdings, we receive and retain (free from any liability for Taxes) an amount equal to the amount we would have received had no such deductions or withholdings been made. Upon our request, you shall provide us with proof of withholding tax remittance to the respective tax authority. If applicable, you shall provide your VAT/GST Registration Number(s) to confirm the business use of the purchased services. Unless otherwise mutually agreed in writing, all payments shall be made in United States Dollars from within the United States.
  3. Payment Method. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due in your Billing Account upon demand. You agree that Laravel is not responsible for any additional fees charged to your credit card or other Payment Method provider.
  4. Recurring Billing. Some of the Paid Services may consist of an initial period, for which there is a one-time charge, followed by recurring period charges as agreed to by you. By choosing a recurring payment plan, you acknowledge that such Services have an initial and recurring payment feature, and you accept responsibility for all recurring charges prior to cancellation. WE MAY SUBMIT THE PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS CONFIRMED BY US) THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY COULD ACT. TO TERMINATE YOUR AUTHORIZATION OR CHANGE YOUR PAYMENT METHOD, PLEASE EMAIL [email protected]. IN ADDITION, WE RESERVE THE RIGHT TO INVOICE YOU MORE FREQUENTLY IF YOUR USAGE IS LARGER THAN ANTICIPATED WHEN ESTABLISHING YOUR BILLING FREQUENCY. Your non-termination or continued use of a Paid Service reaffirms that we are authorized to charge your Payment Method for that Paid Service. We may submit those charges for payment, and you will be responsible for such charges. This does not waive our right to seek payment directly from you. Your charges may be payable in advance, in arrears, per usage, or as otherwise described when you initially selected to use the Paid Service and as otherwise directed by Laravel in accordance with the foregoing terms.
  5. Current Information Required. YOU MUST PROVIDE CURRENT, COMPLETE AND ACCURATE INFORMATION FOR YOUR BILLING ACCOUNT. YOU MUST PROMPTLY UPDATE ALL INFORMATION TO KEEP YOUR BILLING ACCOUNT CURRENT, COMPLETE AND ACCURATE (SUCH AS A CHANGE IN BILLING ADDRESS, CREDIT CARD NUMBER, OR CREDIT CARD EXPIRATION DATE), AND YOU MUST PROMPTLY NOTIFY US OR OUR PAYMENT PROCESSOR IF YOUR PAYMENT METHOD IS CANCELED (E.G., FOR LOSS OR THEFT) OR IF YOU BECOME AWARE OF A POTENTIAL BREACH OF SECURITY, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF YOUR USER NAME OR PASSWORD. CHANGES TO SUCH INFORMATION CAN BE MADE AT [email protected]. IF YOU FAIL TO PROVIDE ANY OF THE FOREGOING INFORMATION, YOU AGREE THAT WE MAY CONTINUE CHARGING YOU FOR ANY USE OF PAID SERVICES UNDER YOUR BILLING ACCOUNT UNLESS YOU HAVE TERMINATED YOUR PAID SERVICES AS SET FORTH ABOVE. IF PAYMENT IS NOT RECEIVED OR CANNOT BE CHARGED TO YOUR CURRENT PAYMENT METHOD FOR ANY REASON IN ADVANCE, WE RESERVE THE RIGHT TO EITHER SUSPEND OR TERMINATE YOUR ACCESS TO THE SERVICES AND TERMINATE THESE TERMS OF SERVICE; AND FOR DOMAIN REGISTRATIONS, WE MAY NOT REGISTER THE DOMAIN OR MAY ALLOW THE DOMAIN REGISTRATION TO EXPIRE.
  6. Change in Amount Authorized. If the amount to be charged to your Billing Account varies from the amount you preauthorized (other than due to the imposition or change in the amount of state sales taxes), you have the right to receive, and we shall provide, notice of the amount to be charged and the date of the charge before the scheduled date of the transaction. Any agreement you have with your payment provider will govern your use of your Payment Method. You agree that we may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle.
  7. Auto-Renewal for Subscription Services. Unless either you or we opt out of auto-renewal with written notice provided to the other at least thirty (30) days prior to the end of the then-current subscription term, any subscription services you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current list price; and such notice to Laravel shall be sent to [email protected]. If you terminate a subscription Service in accordance with the foregoing, you may use your subscription until the end of your then-current term; your subscription will not be renewed after your then-current term expires in such case. However, you won't be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.
  8. Overages Add-Ons, Upgrades, and Usage based fees. If you exceed the entitlements or usage limitations included in the subscription licenses authorized by us, or if you use any add-ons, upgrades, or additional usage fee based services, then we will invoice you for the same at our then current list rates unless another price for the same is mutually agreed in writing, and you agree to and shall pay such additional fees upon request.
3. Betas, Evaluations, Free Trials and Other Promotions. Any beta Service, evaluation, free trial or other promotion must only be used within the specified time of the trial, evaluation, or promotion period. You must stop using a Paid Service before the end of such period in order to avoid being charged for that Paid Service. If you cancel prior to the end of the trial period and are inadvertently charged for a Paid Service, please contact us at [email protected]. Beta Services, evaluations, free trials and promotions may only be used for your personal, non-commercial use and solely to determine whether you wish to proceed with a further business relationship with us. We may change the terms and conditions applicable to these Services at any time and reserve the right to disable or remove these Services and any project or websites on these Services with or without notice in our sole discretion. All of these Services are provided AS IS, WITH ALL FAULTS, and AS AVAILABLE, without any warranties, support obligations, or liabilities of any kind.
Confidential Information. Each party (the "Receiving Party") understands that the other party (the "Disclosing Party") has disclosed or may disclose business, technical, product or financial information or data relating to the Disclosing Party's business (hereinafter referred to as "Proprietary Information" of the Disclosing Party). Proprietary Information of Laravel includes non-public information regarding features, functionality and performance of the Services. Your Proprietary Information includes Your Data but excludes Aggregated, De-Identified Usage Data. The Receiving Party agrees: (i) to take reasonable precautions to protect such Proprietary Information, and (ii) not to use (except in performance of the Services or as otherwise authorized in these Terms of Service) or divulge to any third person any such Proprietary Information. The Disclosing Party agrees that the foregoing shall not apply with respect to any information after five (5) years following the disclosure thereof or any information that the Receiving Party can document (a) is or becomes generally available to the public, or (b) was rightfully in its possession or known by it prior to receipt from the Disclosing Party, or (c) was rightfully disclosed to it without confidentiality restrictions by a third party, or (d) was independently developed without use of any Proprietary Information of the Disclosing Party as evidenced by its internal files. If a Receiving Party is required by law or a governmental agency to disclose the Disclosing Party's Proprietary Information, the Receiving Party must provide reasonable notice to the Disclosing Party of such required disclosure (unless prohibited by law) to permit the Disclosing Party a reasonable period of time to seek a protective order or limit the amount of Proprietary Information to be disclosed.
Term and Termination. Subject to earlier termination as provided in these Terms of Service, the term of these Terms of Service will commence on the earlier of your first access to the Services and your acceptance of these Terms of Service and will continue for as long as the Services are being provided to you hereunder. You have the right to terminate your Account at any time by sending a cancellation request to [email protected] provided that such termination will be effective at the start of the next renewal period. We may terminate your account as stated elsewhere in these Terms of Service and otherwise at any time by providing thirty (30) days prior notice to the administrative email address associated with your Account. In addition to any other remedies, we may also terminate these Terms of Service upon ten (10) days' notice (or two (2) days in the case of nonpayment), if you breach any of the terms or conditions in these Terms of Service. We may terminate your Account and these Terms of Service immediately if you exceed any capacity or usage limitations concerning use of the Services, including without limitation, the maximum period of time that data, code or other content will be retained by the Services, the maximum storage space that will be allotted on Laravel's servers on your behalf, and the maximum compute capacity provided for the execution of builds and functions and the maximum network data transferred by the Services. You acknowledge that we reserve the right to terminate accounts that are inactive for an extended period of time and the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof). All of your User Content and Your Data on the Services (if any) may be permanently deleted by us upon any termination of your Account. If we terminate your Account without cause, we will issue a pro-rata refund the unearned portion of any amount that you have prepaid to us for such Services, to the extent attributable to the unexpired terminated portion of the applicable subscription term.
Effect of Termination and Survival. Any fees paid hereunder are non-refundable except as expressly provided in the last sentence of Section 9. Upon the termination of these Terms of Service for any reason: (i) the licenses granted in respect of the Services shall immediately terminate and you and your users shall cease use of the Services, (ii) you shall pay us the full amount of any outstanding fees due hereunder, and (iii) within thirty (30) calendar days of such termination, each party shall destroy or return all Proprietary Information of the other party in its possession or control, and will not make or retain any copies of such information in any form, except that the receiving party may retain one (1) archival copy of such information solely for purposes of ensuring compliance with these Terms of Service, subject to the confidentiality obligations and non-use restrictions in Section 8. All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, accrued payment obligations, licenses of User Content, confidentiality obligations, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Limited Warranties and Disclaimer.
1. Each party represents and warrants to the other that it has full corporate right and power to enter into and perform under these Terms of Service, without any additional third-party consents or conflicts with any other agreement.
2. We have no special relationship with or fiduciary duty to you. You acknowledge that we have no duty to take any action regarding:
  1. which users gain access to the Services;
  2. what Content you access via the Services; or
  3. how you may interpret or use the Content.
3. You release us from all liability for you having acquired or not acquired Content through the Services. We make no representations concerning any Content contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, or legality of material or Content contained in or accessed through the Services.
4. THE SERVICES AND CONTENT ARE PROVIDED "AS IS", "AS AVAILABLE" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. WE, AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS, AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE UNINTERRUPTED, ERROR FREE, SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES AND CONTENT IS SOLELY AT YOUR OWN RISK.
Indemnification. You shall defend, indemnify, and hold harmless us, our affiliates and each of our and their respective employees, contractors, directors, suppliers and representatives from all liabilities, claims, actions, damages, and expenses, including reasonable attorneys' fees and costs, that arise from or relate to your use or misuse of, or access to, the Services, Content, or otherwise from your User Content, violation of these Terms of Service, or infringement by you, or any third party using your Account or identity in the Services, of any intellectual property or other proprietary right of any person or entity. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defenses.
Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE, NOR OUR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES OR THESE TERMS OF SERVICE: (I) FOR ANY LOST PROFITS, LOSS OF BUSINESS, LOSS OR CORRUPTION OF DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR OTHER HARMFUL CODE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF THE GREATER OF (A) FEES PAID BY YOU TO US FOR THE PARTICULAR SERVICES DURING THE IMMEDIATELY PREVIOUS THREE (3) MONTH PERIOD OR (B) $500.00; IN EACH CASE, WHETHER OR NOT EITHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE PROVISIONS OF THIS SECTION ALLOCATE THE RISKS UNDER THESE TERMS OF SERVICE BETWEEN THE PARTIES, AND THE PARTIES HAVE RELIED ON THESE LIMITATIONS IN DETERMINING WHETHER TO ENTER THESE TERMS OF SERVICE.
Governing Law, Binding Arbitration and Jurisdiction, Arbitration Opt-Out. These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, excluding its conflicts of law rules, and the United States of America. ANY DISPUTE BETWEEN THE PARTIES REGARDING THE CONSTRUCTION, APPLICATION OR PERFORMANCE OF ANY SERVICE UNDER THESE TERMS OF SERVICE, AND ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE OR ITS BREACH, SHALL BE SUBMITTED TO BINDING ARBITRATION UPON THE WRITTEN REQUEST OF A PARTY. THE ARBITRATION PROVIDER SHALL BE J.A.M.S., WHOSE RULES SHALL GOVERN THE ARBITRATION. THE VENUE FOR THE ARBITRATION AND ANY POST-AWARD PROCEEDING TO CONFIRM, CORRECT OR VACATE THE AWARD SHALL BE NEW YORK, NEW YORK. NEITHER PARTY WILL PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION, OR BRING CLAIMS UNDER CLASS, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL OR SIMILAR THEORIES OF LIABILITY OR PRAYERS FOR RELIEF FOR ANY CLAIMS COVERED BY THIS AGREEMENT TO ARBITRATE. JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING COMPETENT JURISDICTION. NOTWITHSTANDING THE FOREGOING, EITHER PARTY SHALL BE ENTITLED TO SEEK EQUITABLE RELIEF IN ANY COURT OF COMPETENT JURISDICTION AT ANY TIME TO ENFORCE ITS INTELLECTUAL PROPERTY RIGHTS. Subject to the foregoing, you agree that in connection with any dispute arising from or relating to the subject matter of these Terms of Service, you shall submit to jurisdiction and venue in the state and Federal courts of New York, New York. In any action or proceeding to enforce rights under these Terms of Service, the prevailing party will be entitled to recover costs and attorneys' fees. To the extent permissible under applicable law, you and Laravel agree that any cause of action you may have arising out of or related to the Service must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred. You have the right to opt-out of the arbitration provisions set forth above by sending written notice of your decision to opt-out to [email protected] with the subject line "TOS ARBITRATION OPT-OUT". The notice must be sent within thirty (30) days of your first use of the Services, otherwise you shall be bound to arbitrate any disputes in accordance with these Terms of Service providing for binding arbitration. If you opt-out of these arbitration provisions as set forth above, Laravel also will not be bound by them and any disputes, claims or proceedings shall be resolved under the laws of the State of New York, in the state and Federal courts of New York, New York.
Modification. We reserve the right, in our sole discretion, to modify or replace any of these Terms of Service at any time by posting a notice on or by sending you notice through the Services, via e-mail or by another appropriate means of electronic communication, and/or to change, suspend, or discontinue the Services (including without limitation, the availability of any feature, database, or content). We may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability. While we will timely provide notice of modifications, it is also your responsibility to check these Terms of Service periodically for changes. Your continued use of the Services following notification of any changes to these Terms of Service constitutes acceptance of those changes.
Miscellaneous.
1. Entire Agreement and Severability. These Terms of Service are the entire agreement between you and us with respect to the Services, including use of our relevant websites, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and us with respect to the Services. If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Service will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
2. Force Majeure. We shall not be liable for any delays or failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, acts of God or the public enemy, terrorism, acts of war, government mandates, pandemics, epidemics, labor strikes, hacking, denial of service attacks, mechanical, electronic or communications failure or degradation (collectively, "Force Majeure Events").
3. Assignment. These Terms of Service are personal to you, and are not assignable, transferable or sublicensable by you except with our prior written consent. We may assign, transfer or delegate any of our rights and obligations hereunder without consent.
4. Agency. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Service and neither party has any authority of any kind to bind the other in any respect.
5. Notices. Unless otherwise specified in these Term of Service, all notices under these Terms of Service will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service. Electronic notices should be sent to [email protected]. By using the Services, you consent to receiving electronic communications from us.
6. No Waiver. Our failure to enforce any part of these Terms of Service shall not constitute a waiver of our right to later enforce that or any other part of these Terms of Service. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future. For any waiver of compliance with these Terms of Service to be binding, we must provide you with written notice of such waiver through one of our authorized representatives.
7. Headings. The section and paragraph headings in these Terms of Service are for convenience only and shall not affect their interpretation.
8. U.S. Government Terms. We provide the Services, including all related software and Content as commercial items and, to the extent applicable, for ultimate federal government end use solely in accordance with the following: Government technical data and software rights related to the Services include only those rights customarily provided to the public as defined in these Terms of Service. This customary commercial license is provided in accordance with FAR 12.211 (Technical Data) and FAR 12.212 (Software) and, for Department of Defense transactions, DFAR 252.227-7015 (Technical Data Commercial Items) and DFAR 227.7202-3 (Rights in Commercial Computer Software or Computer Software Documentation). If a government agency has a need for rights not granted under these terms, it must negotiate with us to determine if there are acceptable terms for granting those rights, and a mutually acceptable written addendum specifically granting those rights must be included in any applicable agreement.
9. Disclosures. The Service is offered by Laravel Holdings Inc., and you may contact us at the following address: [email protected] or at 60 Broad Street, 24th Floor #1559, New York, New York 10004, United States. If you are a California resident, (a) you may have this same information emailed to you by sending a letter to the foregoing address with your email address and a request for this information; and (b) in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

Last updated: February 24, 2025